Shipping policy

Last Updated: July 9, 2026

Thank you for shopping with Great Indian Market. We are committed to delivering your orders safely and on time.

Order Processing

All orders are processed within 1–2 business days after payment confirmation.
Orders are not processed or shipped on Sundays or public holidays.
If we experience a high volume of orders or unexpected delays, processing times may be extended. We will notify you if there is a significant delay.

Shipping Time

Estimated delivery times are:

Within Kerala: 2–4 business days
Rest of India: 3–7 business days

Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location, order weight, and selected shipping method.

From time to time, we may offer free shipping on eligible orders or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email or SMS (where applicable) containing your tracking information.

Incorrect Shipping Address

Please ensure that your shipping address and contact details are accurate before placing your order.

Great Indian Market is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Damaged or Lost Packages

If your package arrives damaged or you believe it has been lost during transit, please contact us within 2 days of the expected delivery date at greatindian.market.shop@gmail.com or call +91 8304051710. We will work with the shipping carrier to resolve the issue as quickly as possible.

Delayed Deliveries

While we strive to deliver all orders within the estimated timeframe, delays may occur due to weather conditions, courier issues, natural disasters, public holidays, or other circumstances beyond our control. We appreciate your patience and understanding.